Quality Management

Our ultimate aim

is to achieve customer satisfaction

The quality management of the pewag group is determined by the principle: “We supply our customers with high-quality products which fully meet technological standards and its usage requirements,” this is summarized in the four following obligatory principles.

Market orientated quality
To maintain and improve its competitive position, the quality of products and services of the pewag group must meet both the specifications of our customers and the standards one can expect from the technological leader in the industry.

Economic quality
As a profit-oriented company the quality is also determined by the material used, labor costs and financial possibilities, i.e. also within the frame awarded by the customer.

Responsibility for quality
Quality management is the task and obligation of executives at all levels. Every employee of the pewag group has to be integrated by management in the preparations for, execution and evaluation of the quality management measures.

For the promotion of the quality consciousness, greatest attention to education and further education of all employees is to be provided. Every employee takes the responsibility for the quality of his work.
The following is valid for every employee: "Quality starts with me".

Process oriented quality assurance
The close interaction between sales, product development, production and customer service is regulated within the individual companies by fixed processes and activities, as well as responsibilities with the aim to assure the defined quality standards.